• 2026 Shipping Fees

  Free Shipping on orders $200 and over.

• For Orders Under $200: See the Shipping Calculator in your cart for options and prices.

• Shipping Options include:

  • Canada Post – Signature Required 

  • Canada Post – No Signature 

  • Purolator – Signature Required

  • Purolator – No Signature 

  • Purolator – Signature Required 

  • Purolator – No Signature 

  • Purolator – Hold for Pick-Up (HFPU) 

  Important Note:

  If your address is a PO Box, community mailbox, or FlexDelivery address, your package will ship via Canada Post only, as these delivery points are Canada Post property and not accessible by Purolator.

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  If You’re Shipping to a House:
  By default, all parcels are shipped with a signature required. If no one is home at the time of delivery, the courier will attempt delivery again the next day. If that fails, your parcel will be held at the nearest depot for pick-up.

  You may request No Signature shipping at checkout for convenience. However, we treat any tracking marked “Delivered” as final proof of delivery, even if the package is not personally received.
  No refunds will be provided for missing packages under this option.

  For increased security (especially in areas prone to package theft), we recommend:

  • Canada Post – Flex Address: Your order will be delivered to the nearest post office.

  • Purolator – Hold for Pick-Up: Your parcel will be held at the nearest Purolator depot.

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  If You’re Shipping to an Apartment or Condo:
  Orders are shipped signature required by default. We strongly recommend having a concierge sign for your package. If no concierge is available, please provide your buzzer code. If delivery is unsuccessful, your parcel will be taken to the nearest depot for pick-up.

  You may also request Hold for Pick-Up at the nearest shipping office for added convenience.

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• If You’re Shipping to a PO Box, Community Mailbox, or Flex Address:
  These locations are only accessible by Canada Post, so your parcel will be shipped through them by default. Purolator is not available for these delivery types.

  Tracking Number

  Once your order is packed, we’ll send you a tracking number by email. If you don’t see it in your inbox, please check your spam or junk folder.

  You can also find your tracking number by logging into your account and going to My Account > Orders.

  Since packages are typically dropped off later in the day, please allow until 8 PM EST (5 PM PST) for your tracking information to update. If there’s still no activity after that time, feel free to contact Customer Service for assistance.

Shipping Locations
We ship anywhere within Canada to addresses serviced by Canada Post or Purolator.
We do not offer international shipping.

Shipping Cut-Off Time
Orders with payments time-stamped before 12:00 PM Pacific Time (weekdays) qualify for same-day shipping, unless delayed by order modifications or other fulfillment issues. Orders paid after the cut-off will ship the following business day.